OVERVIEW

Welcome to the diabetesbox.si store! The terms "we," "us," and "our" refer to the online store diabetesbox.si. NV DIZAJN, d.o.o. operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully crafted shopping experience ("services").
Diabetesbox.si uses Shopify, which allows us to provide you with our services.

The following terms and conditions, together with any policies referenced in this document (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranty and limitations of liability.

By visiting, interacting with, or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least of legal age in your country of residence and that you have given consent for all your minor dependents to use the services on devices that you own, have purchased, or manage.
To use the services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may need to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all the rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately represent our products and services in our online stores. However, please note that colors or appearances of products may vary from what is displayed on your screen due to the type of device you use to access the store, as well as the settings and configurations of your device.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or that it will be the same as shown or depicted in our online stores.
At our discretion, we may change any product descriptions at any time without prior notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, in any geographic region, or jurisdictional area.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Diabetesbox.si reserves the right, at its discretion, to accept or deny your order for any reason. Your order is not accepted until diabetesbox.si confirms acceptance. Before we accept your order, we must receive and process your payment. Please review your order carefully before submission, as we may not be able to accommodate cancellation requests after the order has been accepted. In the event that we do not accept, modify, or cancel your order, we will attempt to notify you at the email address, billing address, and/or phone number you provided when placing the order.
Purchases can only be returned or exchanged in accordance with our return policy.
You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice. The price of a product or service will be valid at the time of placing the order and will be stated in the order confirmation email. Unless expressly stated otherwise, the listed prices do not include taxes, shipping costs, packaging, duties, or import fees.
Prices posted in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. We may occasionally offer promotions for services that may affect prices and which are governed by terms and conditions separate from these terms. In the event of a conflict between the promotion terms and these terms, the promotion terms will prevail.
You agree to provide up-to-date, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use this credit card for the purchase; (iii) your credit card issuer will charge you for the costs incurred; and (iv) you will pay the costs incurred at the posted prices, including shipping and packaging costs and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by delivery services, customs processing, or events beyond our control. Once we hand over the products to the delivery service, ownership and the risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our services, including all registered and trademarked names, texts, displays, images, graphics, product reviews, videos, and audio recordings, including but not limited to, their design, selection, and arrangement, are the property of NV DIZAJN, d.o.o., its affiliates, or licensors and are protected by copyright and other intellectual property laws.
These terms allow you to use the services only for personal, non-commercial use. Without our prior written consent, reproduction, distribution, modification, creation of derivative works, public display, public performance, re-publication, transmission, storage, or any other use of any material related to the services is not permitted. Unless expressly stated in this document, nothing in these terms grants or may be interpreted as granting a license or other rights under any patent, trademark, copyright, or other intellectual property of NV DIZAJN, d.o.o., the Shopify platform, or any third party. Unauthorized use of the services may violate intellectual property laws. All rights not expressly granted in this document are reserved by NV DIZAJN, d.o.o.
The names, logos, product and service names, graphic representations, and slogans of the diabetesbox.si online store are trademarks of NV DIZAJN, d.o.o. or its affiliates or licensors. You may not use these trademarks without the prior written permission of NV DIZAJN, d.o.o. The name, logo, product and service names, graphic representations, and slogans of the Shopify platform are trademarks of the Shopify platform. All other names, logos, product and service names, graphic representations, and slogans in the services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the services, we may provide you with access to customer tools offered by third parties, but we do not monitor, have any control over, or influence these tools.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no responsibility that arises from or is related to your use of optional third-party tools.
Any optional tools made available on the website are used by you at your own risk and discretion, and you should familiarize yourself and agree to the terms under which individual third-party providers offer these tools.
In the future, we may also offer new features through the services (including the release of new tools and resources). Such new features are also considered part of the services and are subject to these terms of service.

SECTION 8 – THIRD-PARTY LINKS

The services may contain materials and hyperlinks to websites provided or operated by third parties (including any third-party embedded features). We are not responsible for reviewing or evaluating the content or accuracy of any materials or websites of third parties that you access. If you choose to leave the services to access these materials or third-party websites, you do so at your own risk.
We are not liable for any damage or injury related to your access to third-party websites or your purchase or use of any products, services, resources, or content on third-party websites. Before engaging in any transaction, please carefully review the policies and practices of the third party and ensure that you understand them. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH THE SHOPIFY PLATFORM

Diabetesbox.si uses Shopify, which allows us to provide you with our services. However, all sales and purchases made in our store are sales and purchases directly with diabetesbox.si. By using the services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and diabetesbox.si, including any injury, damage, or loss arising from purchased products and services. By this, you expressly release Shopify and its affiliates from any claims, damages, and liabilities that may arise from or be related to your purchases and transactions with diabetesbox.si.

SECTION 10 – PRIVACY POLICY

Our privacy policy applies to all personal data we collect through the services, which you can view here, and some personal data may be subject to the privacy policy of the Shopify platform, which you can view here. By using the services, you confirm that you have read these privacy policies.
Since the services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the services to provide and improve services for you. The information you provide to the services will be shared with the Shopify platform and third parties that may be located in countries other than your country of residence, in order to provide you with services. For more details on how we, Shopify, and our partners use your personal data, please read our privacy policy.

SECTION 11 – FEEDBACK

If you send, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, initiatives, plans, or other content (collectively "Feedback") to us, you grant us a perpetual worldwide license with no royalty fees and the right to sublicense the use, reproduction, modification, publication, distribution, and display of such Feedback in any media for any purpose, including commercial use. We may use the rights granted by this license to manage, maintain, evaluate, enhance, improve, and promote the services and to fulfill our obligations and assert our rights under the terms of service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback will comply with these terms. We are not and will not be obligated to (1) maintain the confidentiality of your Feedback; (2) pay you for your Feedback; or (3) respond to your Feedback.
Feedback that we determine, at our discretion, to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise contentious, or that violates the intellectual property rights of any party or these terms of service may be monitored, edited, or removed, but we are not obligated to do so.
You agree that your Feedback will not violate any rights of third parties, including copyrights, trademarks, privacy, personality rights, or any other personal or proprietary rights. Furthermore, you agree that your Feedback will not contain defamatory or otherwise illegal, offensive, or obscene content, or contain computer viruses or other malicious software that could in any way affect the operation of the services or any related website. You must not use a false email address, impersonate any person, or otherwise mislead us or any third party regarding the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility and will not be liable for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in the services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and without prior notice (including after you have placed an order) and to change or update information or cancel orders if any information is inaccurate.

SECTION 13 – PROHIBITED USES

You may access and use the services only for lawful purposes. You must not access or use the services (directly or indirectly): (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, disgrace, discredit, intimidate, or injure any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that is not in accordance with these terms; (g) to send or request the sending of any advertising or promotional material, including "spam," "chain letters," "junk mail," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the services or that, in our judgment, may harm diabetesbox.si, the Shopify platform, or users of the services or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the services; (c) collect or track the personal information of others; (d) send spam, impersonate, redirect to false websites, use cloaking, spiders, content scraping, or unauthorized content summarization; or (e) disrupt or circumvent the security features of the services or any related website, other websites, or the Internet. We reserve the right to temporarily disable, deactivate, or terminate your account at any time without notice if we determine that you have violated any part of these terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the services (or any part of the services) at any time and without prior notice at our discretion, and you will remain liable to pay all amounts due up to and including the date of termination.
Upon any termination, the following sections will continue to apply: Intellectual Property, Feedback, Termination, Disclaimers of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.

SECTION 15 – DISCLAIMERS OF WARRANTIES

The information presented in the services or through them is provided solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. If you rely on this information, you do so at your own risk. We disclaim all liability that arises from your reliance on such materials by you or any other visitor to the services, or anyone who may have been informed of the content of the materials in any way.
EXCEPT AS EXPRESSLY STATED BY diabetesbox.si, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE MADE AVAILABLE "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, GUARANTEES, OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY OF SALE, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OWNERSHIP, AND NON-INFRINGEMENT OF RIGHTS. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NV DIZAJN, d.o.o., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THE DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OF THE SHOPIFY PLATFORM AND ITS AFFILIATES BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE USE OF THE SERVICES, OR FOR ANY CLAIM OTHERWISE RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless NV DIZAJN, d.o.o., Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be separate from these Terms of Service; such finding shall not affect the validity and enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

If we fail to exercise or enforce any right or provision of these Terms of Service, it does not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules that we post on this site or in connection with the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including any previous versions of the Terms of Service, but not limited to them).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempt shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you services are governed by and construed in accordance with the laws of the competent court in Ljubljana, where NV DIZAJN, d.o.o. is located. You and NV DIZAJN, d.o.o. agree to the venue and personal jurisdiction of this court.

SECTION 22 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

The most recent version of the Terms of Service can be viewed at any time on this page.
We reserve the right, at our discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any significant changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use or access to the services after the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

For questions about the Terms of Service, please send us an email at info@diabetesbox.si.
Our contact information is provided below:
Company Name: NV dizajn, oblikovanje in storitve, d.o.o.
Address: Letališka cesta 32, 1000 Ljubljana, Slovenia
Phone Number: +386 1 5408 007
Email: info@diabetesbox.si
Company Registration Number: 3715906000
VAT ID: SI18740839
Activity Code: 74.120
Registered at the Courthouse: District Court in Ljubljana
Share Capital: 7,500.00 EUR, no unpaid contributions.